Refund Policy tundetech December 28, 2024

Refund Policy

Tundetechnology Services is committed to client satisfaction. Our refund policy ensures clarity on the terms of refunds:

  1. Eligibility for Refunds:
    • Refunds are available only for services not yet commenced or delivered.
    • No refunds will be issued for completed or partially completed services.
  2. Requesting a refund:
    • Refund requests must be submitted in writing to info@tundetechinfo.com.ng within 7 days of payment.
    • Provide a clear explanation and supporting documentation for the refund request.
  3. Processing Refunds:
    • Approved refunds will be processed within 14 business days and issued to the original payment method.
  4. Non-Refundable Cases:
    • Customized services where work has commenced or deliverables have been provided.
    • Delays or interruptions caused by client-side issues, such as lack of communication or incomplete information.
  5. Dispute Resolution:
    • If a refund request is denied, clients may escalate the matter to our support team for review.

We strive to resolve all issues amicably and ensure your satisfaction. For inquiries, contact us at info@tundetechinfo.com.ng